{"id":11,"date":"2025-12-09T11:31:31","date_gmt":"2025-12-09T11:31:31","guid":{"rendered":"https:\/\/hhernandez.santcugatesn.com\/?page_id=11"},"modified":"2026-02-14T17:26:50","modified_gmt":"2026-02-14T17:26:50","slug":"reembolsos_devoluciones","status":"publish","type":"page","link":"https:\/\/hhernandez.santcugatesn.com\/?page_id=11","title":{"rendered":"Pol\u00edtica de Devoluciones y Reembolsos"},"content":{"rendered":"\n
<\/div>\n\n\n\n

1. Plazo de Devoluci\u00f3n<\/mark><\/strong><\/h2>\n\n\n\n

Dispones de un plazo de 30 d\u00edas naturales<\/strong> desde el momento en que recibes tu pedido para solicitar un cambio o una devoluci\u00f3n. <\/p>\n\n\n\n

2. Condiciones para la Devoluci\u00f3n<\/mark><\/strong><\/h2>\n\n\n\n

Para que podamos aceptar tu devoluci\u00f3n, el art\u00edculo debe cumplir los siguientes requisitos:<\/p>\n\n\n\n

    \n
  • Debe estar sin usar, sin lavar y en las mismas condiciones<\/strong> en que lo recibiste.<\/li>\n\n\n\n
  • Debe conservar todas las etiquetas originales<\/strong> y, a ser posible, su embalaje original.<\/li>\n\n\n\n
  • Por motivos de higiene, no se admiten devoluciones de ropa interior o calcetines<\/strong> si el precinto de seguridad ha sido abierto, salvo defecto de f\u00e1brica.<\/li>\n<\/ul>\n\n\n\n

    3. \u00bfC\u00f3mo realizar una devoluci\u00f3n?<\/strong><\/mark><\/h2>\n\n\n\n

    Simplificamos el proceso para ti. Solo sigue estos pasos:<\/p>\n\n\n\n

      \n
    1. Env\u00edanos un correo electr\u00f3nico a olympusafg@gmail.com<\/strong> con el asunto \u00abDevoluci\u00f3n Pedido [N\u00daMERO DE PEDIDO]\u00bb.<\/li>\n\n\n\n
    2. Ind\u00edcanos qu\u00e9 prenda quieres devolver y el motivo (esto nos ayuda a mejorar).<\/li>\n\n\n\n
    3. Te enviaremos las instrucciones para que nos hagas llegar el paquete a nuestras instalaciones.<\/li>\n<\/ol>\n\n\n\n

      4. Costes de Env\u00edo<\/mark><\/strong><\/h2>\n\n\n\n
        \n
      • Cambios de talla:<\/strong> Si necesitas cambiar la talla, el primer cambio es GRATUITO<\/mark><\/strong>. <\/li>\n\n\n\n
      • Devoluciones voluntarias:<\/strong> Si simplemente has cambiado de opini\u00f3n, los gastos de env\u00edo de la devoluci\u00f3n corren a cargo del cliente.<\/li>\n\n\n\n
      • Productos defectuosos:<\/strong> Si la prenda tiene alguna tara o error nuestro, Olympus asume todos los costes<\/strong> de recogida y nuevo env\u00edo. La calidad es nuestra prioridad.<\/li>\n<\/ul>\n\n\n\n

        5. Reembolsos<\/mark><\/strong><\/h2>\n\n\n\n

        Una vez recibamos tu paquete y verifiquemos que las prendas est\u00e1n en perfecto estado, procesaremos tu reembolso.<\/p>\n\n\n\n

          \n
        • El dinero se devolver\u00e1 en el mismo m\u00e9todo de pago<\/strong> que utilizaste.<\/li>\n\n\n\n
        • El proceso puede tardar entre 5 y 10 d\u00edas laborables<\/strong> en aparecer en tu cuenta, dependiendo de tu banco.<\/li>\n<\/ul>\n\n\n\n

          6. Art\u00edculos de Edici\u00f3n Limitada (Drops)<\/strong><\/mark><\/h2>\n\n\n\n

          Los productos comprados durante nuestros \u00abDrops Exclusivos\u00bb siguen la misma pol\u00edtica de devoluci\u00f3n que el resto de la colecci\u00f3n, salvo que se especifique lo contrario en la ficha de producto.<\/p>\n","protected":false},"excerpt":{"rendered":"

          1. Plazo de Devoluci\u00f3n Dispones de un plazo de 30 d\u00edas naturales desde el momento en que recibes tu pedido para solicitar un cambio o una devoluci\u00f3n. 2. Condiciones para la Devoluci\u00f3n Para que podamos aceptar tu devoluci\u00f3n, el art\u00edculo debe cumplir los siguientes requisitos: 3. \u00bfC\u00f3mo realizar una devoluci\u00f3n? Simplificamos el proceso para ti. […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-11","page","type-page","status-publish","hentry"],"yoast_head":"\nPol\u00edtica de Devoluciones y Reembolsos - Olympus<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/hhernandez.santcugatesn.com\/?page_id=11\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Pol\u00edtica de Devoluciones y Reembolsos - Olympus\" \/>\n<meta property=\"og:description\" content=\"1. Plazo de Devoluci\u00f3n Dispones de un plazo de 30 d\u00edas naturales desde el momento en que recibes tu pedido para solicitar un cambio o una devoluci\u00f3n. 2. Condiciones para la Devoluci\u00f3n Para que podamos aceptar tu devoluci\u00f3n, el art\u00edculo debe cumplir los siguientes requisitos: 3. \u00bfC\u00f3mo realizar una devoluci\u00f3n? Simplificamos el proceso para ti. 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